by : Aashiya Mittal
November 13th 2024
13 Ways Businesses Can Implement AI in Customer Service

“Instead of focusing on the competition, focus on the customer.” — Scott Cook, Former director of eBay That’s correct, today every business, product, offering, and service is customer-centric. Without satisfying your customers, you cannot compete in this highly- competitive landscape, irrespective of industry. Offering exceptional customer experiences is key to success. The growth of AI …

by : Aashiya Mittal
November 6th 2024
How Much Does It Cost to Build an AI Customer Service Chatbot?

Let’s start the discussion about the costs to develop a chatbot. AI has become the forefront of modern-age personalized experiences. From healthcare to finance, and ecommerce, it has transformed how brands connect with their potential customers and understand them to deliver improved experiences.  One of the most promising areas of AI development is chatbots and …

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